If you have any queries or comments about this policy, our use of your personal information or wish to unsubscribe from messages from us, please get in touch by writing to our registered address.
In general, we use the information we collect about you to:
When you visit, register or use the services on this Website, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use this Website including your searches, the properties and pages you look at, the advertisers or partners you contact and the contents of the emails you send to them. Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as 'Your Information'.
All of the forms where you might enter personal information on our Website have tick box options to enable you to specify your consent (or otherwise) to our use of Your Information. We always use the most recently submitted form to be your current consent status. If you are a registered user, but not signed in when you submit a form, we won't be able to use your saved settings so will deem your consent choice to be as per the form you submit at the time.
Your Information will enable us to provide you with access to all parts of this Website and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
We may use Your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Website or our services. Where you have consented, we may also use Your Information to contact you with details about any other products or services we or our partners or advertisers offer that may be of interest to you. Where you have consented to being contacted by third parties, we may make Your Information available to them.
The information that you enter into any of the forms we offer to allow you to contact agents is recorded by us and then sent to the agent that you chose to contact. This helps them provide you with a more personalised service. We also send the agent details of your last search to help them find property that matches your requirements more closely. If you are a registered user and signed in when you contact an agent, we include your settings to help them to provide more personalised services to you.
We retain access to all personal information that we have collected from you.
When our service is available through the websites of our partners, those partners may have access to Your Information. Their use of your personal information is governed by their privacy policies. We are not responsible for the privacy policies and practices of any other websites, even if you access them using links from this Website or if you can access this Website or use our services from them. We therefore recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.
If our business enters into a joint venture with or is sold to or merged with another business entity, Your Information may be disclosed to our new business partners or owners.
If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass Your Information to them in order to deliver the service. By using this website you consent to us providing Your Information to the third parties licensed by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) Your Information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your data to anyone who is not also registered with the Data Protection Act or is not subject to these or similar provisions in our contract with them and we will not allow the third party to use Your Information commercially without your consent.
We will not otherwise disclose, sell or distribute Your Information to any third party without your permission unless we are required to do so by law.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined in the 'Who Controls Your Information' section above) and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and the highest levels of software security to ensure unauthorised electronic access is unlikely. If we are working with third parties we will require them to have in place similar measures to protect Your Information.
All of the information we collect or record is restricted to our offices and systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Your Information will not be transferred outside of the United Kingdom.
We will retain Your Information for a reasonable period or for as long as is required by law.
Version 1.01 - Last updated on 28rd February 2012.